Return & Refund

RETURN & REFUND POLICY

First of all thank you for your purchase. We hope you are happy with your purchase. However, If you are not completely satisfied with your purchase for any reason, We sincerely apologize for the same. You may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURN

All returns must be postmarked within fourteen (14) days of the delivered date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURNED PROCESS

To return an item, please contact us at gajera.impex1@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and ship your return to the following address:

GAJERA IMPEX

Attn: Return

B-201 Haridarshan, Near Bhaktinandan Chowk

Mota Varachha, Surat

PIN: 394101, Gujarat, India

Please note, that you will be responsible for all return shipping charges. But since shipping the items back to us costs you a lot, we mainly ask our customers not to do so and we compensate with our loss, just to make a long-term business relationship & to make-believe our customers with us.

REFUND

After receiving your return order and inspecting the condition of your item from our team, we will process your refund. Please allow us at least fourteen(14) days from receiving the refunded item. We will notify you by email about your return process.

Please Note

• After getting the returned item, we will refund your respective item’s price (excluding the shipping costs) within 14 days. Shipping fees will not be refunded.
• To save your shipping cost, we will replace the defective product with the new one in your next order.

QUOTATIONS

Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction. 

Phone: +91 87584 27390

Email: gajera.impex1@gmail.com

Our main goal is to make sure you are a happy customer and pleasant shopping with us.